When it comes to enterprise resource planning the market today is akin to a variety of options with customer relationship management software applications. However, one of the leading contenders in this industry comes from a company everyone's familiar with -- Microsoft. Its Microsoft Dynamics has long-established itself as a trusted range of solutions for a wide variety of businesses across many industries. Moreover, while many customers have relied on Microsoft Dynamics AX for a while now, many often find themselves wondering if it is time to shake things up and upgrade to the more versatile Dynamics 365. The answer is a big, overwhelming yes.

We understand that making any change, no matter how big or small, to its software can be quite challenging for any business. It is a daunting task while choosing critical business software like your CRM and ERP platform and applications. So, we put together a quick guide about how and Microsoft Dynamics 365 is a better option for your business and if the upgrade is worth it.

1. Centralized operations: Dynamics 365 brings everything together in one place. It includes CRM, ERP, IoT, and Business Intelligence (BI) -- all them under one roof on the cloud. Additionally, Office 365 also provides collaboration and productivity tools, thus enabling business users to work together no matter where they are. All in all, you save not only time but also valuable efforts and money.

2. Effortless upgrades: Compared to AX, 365 is easier to upgrade. Dynamics 365 gets platform updates every three months and application updates every six months. It means that your business is always running on the latest technology available in the market, and enables serving your customers better. It enhances your productivity.

3. Built-in analytics: Dynamics 365 comes loaded with an integrated analytics tool powered by Microsoft Power BI. It enables businesses to link all its applications and store all its data in one place with fuss-free dashboards. Moreover, then there are also reports that offer comprehensive insights to facilitate more effective operations.

4. Vigorous security: It delivers better protection and access, thanks to the cloud service infrastructure as well as a wide array of sturdy built-in security provisions. Besides that, Microsoft Dynamics 365 also enables streamlined collaboration and data access fortified with privacy and data integrity -- features that are an integral part of cloud services.

5. Cut down costs: Since Dynamics 365 is a cloud-based offering, businesses don't need either on-premises systems and servers or many employees to manage it. It frees up your employees, allowing them to focus on more significant responsibilities. Furthermore, being on the cloud ensures that you don't have to worry about data backups or disaster recovery.

While switching from Dynamics AX to Microsoft Dynamics 365 may be a tad bit of a laborious task, it is worth the effort. Moreover, if you find yourself looking for some help, it would be a good idea to rely on a trusted MS CRM development service provider to ensure meeting all your requirements.