First, let me tell you that the free Wish gift feature is real, but it comes with some hidden conditions. I am not going to get this product for zero dollars; the Shipping cost is from 1 to 5 US dollars. This means that although the gift is free, you can still pay the amount. I hope you understand my point.

Ok, but how do I get my free gift from the Wish app?

Before continuing, I want to make it clear that the wish.com desktop site does not offer any gifts, but the android/ios wish app yes. The reason for this is obvious: people will create hundreds of accounts on the desktop to receive free products, which is difficult to do with mobile applications.

How to get a free Wish Gift?

• Install the Wish app on your Android / Apple phone, where you have never installed this app in the past.
• Register by email or you can use Facebook to log in instantly. 
• Select any category from the list.
• As soon as the wish application opens, you will receive a free pop-up window with a gift. It will be something like this: Thanks for registering! Here is a sample of our gratitude.
• Select any and click on the “receive a gift” button.
• The payment window will show you the shipping cost according to your country.
• Make a payment and enjoy the so-called “free” gift.

If your search here on the help pages goes into an e-mail conversation, you can expect that the change will solve the problem a little slower. You can spend several hours or a day without receiving a response from Wish customer service. But, on the other hand, this can lead to less time in general than, for example, talking on the phone with a customer service representative.