The world has seen a large number of new and exciting upgrades and editions of the Dynamics suite. There are have been several updates also that has made the Microsoft Dynamics’ solutions preferred set of solutions. No, even the latest technology and a bunch of latest features are added in Microsoft Dynamics 365, a comprehensive corporate solution and those additions have made it an overwhelming solution (in the most positive sense). Microsoft Dynamics 365’s profit margins grew by almost 51% in the first quarter of 2019. The stats indicate how valuable Microsoft Dynamics 365 is for the businesses across the planet. In this article, we will briefly talk about the benefits of Dynamics 365, what we mean by terming it as a ‘broad’ corporate solution and what are some of the new features in Dynamics 365.

Let’s start by understanding why is Microsoft Dynamics 365 considered as a ‘broad’ corporate solution.

By the word broad, we mean that Dynamics 365 is a completely corporate solution. It is not meant for any specific team or department of the company. Rather, it is developed for almost the entire business. Microsoft Dynamics 365 contains the CRM functionalities, the ERP functionalities and applications for sales and marketing too. But, that’s not it, it even contains a host of interesting tools or features that are used by other teams as well. A cloud-enabled corporate offering, Dynamics 365 has several applications and some of them are: an app for finance and operations, an app for project service automation, an app for the field services, an app for customer support etc. And, you will also find two of the latest applications, Microsoft Flow and Microsoft PowerApps. Let’s have a look at these applications.

PowerApps

PowerApps offer a simple no-code approach for developing a mobile application, but with some special functionalities or features. In simple words, PowerApps allows users to make mobile applications without writing too many codes. It offers an easy and quick way of making new applications. For instance, if you would like to develop a time and expense application for your smartphone which should be programmed to update the information in Dynamics CRM, you can do that with this feature. Basically, you can create any task-specific application using PowerApps.

Microsoft Flow

Microsoft Flow, as the name suggests, is a workflow engine. It is programmed to work across a wide range of Microsoft Dynamics 365 applications. Not just that, Flow works with a host of third-party programs or services as well. Flow is pretty much similar to Zapier.

Top features that you just can’t ignore:

Self-Service Portals

In order to install Microsoft Dynamics 365 portal, you may not require any developers. It has a flawless and smooth user interface. Therefore, you would be able to develop a portal with a customer app builder. And, that will automatically bring your Microsoft Dynamics 365 data to life. A web portal powered by Microsoft Dynamics 365 allows businesses to scale up and improve the quality of their operations. Any company would face issues while growing, however, if you have the right kind of tools and programs in place, then in that case, you may not have to worry about improving or growing.

A few of the top business benefits of this self-service portal include things like, it is extremely safe for the corporates and it contains strong authentication features, you can easily optimize the portal for your desktop, smartphone or tablet, ease of managing the account and profile details etc. Additionally, you may even want to collaborate with other portals for local authentication with the help of the username and password sections. In fact, you may even want to make the most of the top authentication providers like Twitter, Facebook etc.

LinkedIn Integration for Sales

Microsoft Dynamics 365 application for sales is already pretty famous. It contains the power of the latest technologies like artificial intelligence and it empowers the sales teams of the businesses. But one of the most talked-about latest features added in the app for sales is the LinkedIn Integration. Lately, Microsoft acquired LinkedIn, therefore, we were already expecting a lot of integration and collaborations. And, Microsoft, very smartly, incorporates the superb features of the LinkedIn Sales Navigator in Dynamics 365 app for sales. With the help of this integration, the sales teams will get access to several features, like the one that allows you to send out the connection requests or real the InMail. However, the only difference is that you would be able to do all this using Dynamics 365 app for sales. In fact, you may even want to generate leads and lead recommendations through LinkedIn.

The superbly magical InsideView

InsideView is one of the other most useful additions in Dynamics 365. As the name already suggests, InsideViewis all about the interesting insights that can be generated. Basically, with the help of this feature, you can boost your customer engagement. Insights is a very solid feature that can be integrated with D365 app for Customer Engagement. The tool will not only help you improve customer engagement, but it will also offer tons of advantages to the sales teams of the business. In fact, you would be able to access a huge amount of real-time data with the help of this fantastic tool. The data inside the tool keeps upgrading, therefore, you end up seeing the most relevant, latest and accurate information related to the leads.

Microsoft Dynamics 365 for finance is an extremely advanced corporate solution that is meant for a wide range of industries. The best part about D365 is that it is not meant for anyone team or company, rather, it is meant for several teams and industries. It is a broad or a comprehensive business solution as it helps various sections of the company including the marketing team, the sales team, the finance team and even the customer support teams and many more. Microsoft is continuously adding more and more new and useful features to this corporate solution as well.