In 2020, approximately 55% of organizations use Managed IT Services to meet their technology requirements and achieve success in this fast-paced world. And Statista says that the size of the IT market is growing rapidly. The market is dominated by large tech companies such as Ighty Support across the DFW metropolitan. They offer IT Support Services for all new and existing businesses and provide customized IT Solutions based on business’ requirements. 

Every industry is integrated with technology and requires the best of IT infrastructure and technical skills to function smoothly. To stay on top, you need Managed IT Support for an efficient and successful organization. Managed IT Services is a third-party organization that manages all IT needs of your business and helps you in increasing productivity, management, cut costs, maximize efficiency, stay updated with technology, and your business growth. Running and growing a business without proper IT support services is often impossible which has encouraged many small and medium-sized businesses to rope in managed service providers for IT support.  

Read further to know “how managed IT services can help your business” and why are they important.

Top reasons why SMB needs managed IT services: 

Improvised Security:  

With recent studies, 40% of attacks are targeted at SMBs. and this number increases in the upcoming years. Managed service providers analyze the functioning of the whole network and scale the touchpoints exposed to transparent attackers. This helps you to improve security measures and create the best solution plans.

Limited Budget

Due to a limited budget, many small businesses find it difficult to incorporate high-tech services in their operations. But managed services help them get advanced technology for their business which helps them grow in this competitive industry.

Holistic Approach:

From planning and managing all IT operations to fixing glitches and restoring data, managed IT service providers use a holistic approach in providing IT support services, which makes the business processes run more smoothly.

IT Support Consultation:

Managed service providers help small and medium-sized businesses make a detailed and long term plan for their IT infrastructure and budget, set up advanced IT processes, deal with IT problems, and even train their employees to get familiar with the latest technology.

Stay Stress-Free:

With the surety of IT functions being in good hands of managed IT service providers, SMB owners can get some extra relief.

The unique features and benefits of managed services over the traditional in-house IT department makes these services more appealing and a wise choice for all SMB owners.  

Features of Managed IT Services: 

Customized Solutions:  

Managed service providers prioritize the goals and necessities of businesses. They offer customized IT support solutions best suitable for businesses.

Established IT Support Systems:

This feature of managed service providers enables you to start your everyday operations and not waste time in setting up the systems.

Experienced Technicians:

An IT support services company has a team of experienced technicians ready to help you with your IT operations while you also save the resources to hire an in house team.

Comprehensive Technology Suite:

Managed service providers have a complete suite of technology systems. This helps you efficiently expand your IT needs in the future as your business flourishes.

Single Point of Contact:

When managed service providers are your only point of contact regarding IT operations, then there will be no more hassle of dealing with third parties or dealers for hardware, software and other IT infrastructure equipment.

Benefits of Managed IT Services: 

Improves Efficiency:  

Taking help from managed service providers enables businesses to focus on primary functions with extra time in-hand, which improves the efficiency of all operations and growth of the business.

24/7 Operations & Help Support:

You could need an IT expert anytime to help you deal with your technology crisis. Experts at managed services are available 24/7 to monitor your daily IT operations and assist you whenever you need their help.

Reduced IT Costs in the Long Term:

Using managed IT services may not initially reflect a huge difference in the costs, but a detailed analysis, in the long run, will help you notice how much money you saved.

Upgrades to New Technology:

These types of service providers continually upgrade their technologies to stay competitive in the market. This also benefits their existing clients, who get access to technology upgrades with minimum costs.

Advance Alert:

Your IT systems won’t signal you before they stop working, but experts at managed service companies will alert you before the problem arises. They help you deal with IT problems like hardware failure, outdated software, and suspicious cyber activities, and many more.

 Infrastructure-as-a-Service:

Businesses can now get the benefits of a complete IT support system by investing in managed services while maintaining a better balance sheet of their company.

Before planning to outsource your IT requirements to a managed service provider, you should consider some important factors. This will help you avoid trust issues, miscommunication, price negotiation at later stages. It also gives you more flexibility in decision making of your business’ IT functions. 

Here is a checklist of factors you should consider before selecting a Managed Service Provider:

• Service Provider:
• Experienced  
• Reliable
• Service Offerings
• All time customer support availability
• Skillset of IT Staff
• Behaviour with clients
• Prices
• Adaptability to new technology
• Follows legal restrictions and standards

The use of advanced technology plays an indispensable role in the success of a business. And at times like today, the continuously evolving technology can be challenging to adapt, especially the small and medium-sized businesses. Although managed service prov have immensely helped them bloom and earn huge profits with their comprehensive IT solutions.