Either due to lag in updates or other technical exceptions, we face plenty of issues that hamper the web functionality and give an annoying sense to our users.

According to website development companies, a problem can occur from the visible front-end design elements or in the intangible technical backend components that secretly oppose the smooth working of a website.

These loopholes could be alarming for business administrators who depend on these online sources to achieve their goals.

Did you know? 94% of users get an impression from the website's design, while 88% of users turn their faces when they witness an unpleasant experience with a website.

You never know that a minor error on the website could cost an unexpected loss. Experts suggest businesses learn about the prevalent difficulties and fix them to stay safe from downfall in the SERP.

Most common website problems and their solutions

1. Poor and Obsolete Design

A website is an epicenter of business that holds enormous resources in an organized manner. Therefore, it requires regular maintenance with changes in appearance according to the ongoing trends in the market.

But the other flip has a different story. Usually, we ignore introducing changes to the system because we feel it is costly.

A poor design often shows a dull look when someone visits a website. But on the other hand, an obsolete website indicates a business's careless attitude toward the user experience.

Improper content management, disarrangement of graphics and media, flattening images, and Absence of contact forms are some factors that an obsolete website bears and adds a negative impression to our business.

What can we do to update our website and make it look aesthetic?

• We must compare our site with the competitors to list the differences, especially the user-interactive elements. Then, you can ask your customers to share their feedback on where they face the issues. Through this feedback, you can save time in finding problems.
• Finalize the layout plan, including content planning, visual elements, color scheme, navigation, and other vital website sections.
• Implement the recommendations with the latest technologies and ensure they are working fine.
• Regularly monitor and update the website with the latest trends coming in the market.

2. Page load Problems

Users love your website when you have a bucket of resources that they find relevant to their needs. Google loves this engagement and updates that you add to your website. But, in the backend, it becomes a burden for your portal if the resources you add are not optimized. When it takes more time to fetch these resources, users leave. They have no idea about the load issues that run behind the bar. The overload is because of the extra efforts by servers to load all those resources completely every time the user refreshes or revisits a site.

The productive solution is to optimize those resources. It means removing unnecessary pieces of stuff that are of no value on the site. The solution list includes the following:

• Remove outdated plugins that are of no use or create security problems. Even though plugins enhance the functional features of a website, overuse of these applications takes extra buffer in the server. If the applications are out-of-date, a website may face compatibility issues with the other technical components, which is not a good sign from a user experience perspective. If you want to keep those plugins, you should respond to the update notifications as quickly as possible.
• Optimize the heavy media files. It means reducing the memory size of the images, videos, or audio you feel is necessary to keep on your website without affecting the quality of these visual contents.
• Minimize the complex JavaScript & CSS code files by merging them into a single file instead of creating small files for every module. It is because a server takes time to convert the codes into a machine-understandable format and then sends them back to the browser to decipher the script and make it accessible to users. Having more small files puts the process in the queue in the server and takes time to load.

3. Broken Links

Links play a pivotal role in exploring the other pages inside a website. They direct the users to the other relevant pages apart from the landing pages they visit. According to layman's language, it is a page address we use to move from one page to another page internally inside a website.

When you explore a website, sometimes you see a page showing the message - 404 Error: Page not Found. Isn't it feel weird seeing it?

These are, technically, the missing pages in a website that the server cannot locate in the database. Further, the server returns the error message you see on a website.

From an SEO perspective, it is not a good practice, even though Google does not consider this factor for ranking purposes. It is because SEO always looks after user comfort while interacting with a website. It is because SEO always looks after user comfort while interacting with a website.

Want to keep your site free from broken link issues? Then do this:

• Check for broken links by auditing the entire website using popular tools like Google Webmaster or Ahrefs broken links checker and list them.
• Redirect them to the nearby relevant pages or appropriate category pages so that users can at least explore the other related pages instead of leaving the website instantly.
• As it requires technical assistance, letting website design agencies can handle these issues more precisely.

4. Web Clutters

At one moment, you must have come across a website with clumsy ads and other irrelevant kinds of stuff, either on the home page or the landing page.

This clutter biases users' accessibility to the webpage, as they cannot understand what the page wants to provide to its end-users. It also leads to a negative user experience, which is not favorable for a website's ranking in the search engine.

When we design a website, we plan to create every page that caters to its users with specific information that requires proper planning and execution to engage users on a comfortable & interactive webpage.

If you also decide to make your pages clutter-free, then you must follow these tips without failure.

• Be clear on what you want to show on your page.
• Prepare the page layout to place every element in its exact position.
• Occasionally, it becomes a conflict of interest for users to understand between the actual content and the Ads. To make it distinguishable, provide sufficient space between the two pieces of content so that users can find the difference effortlessly. This spacing concept improves the page's readability.
• Ensure that all the responsive elements or CTAs must direct to the page that they should do. However, it shouldn't deviate the users from the results they expect from the CTA buttons.

5. Lagging Mobile Version

If your website is not compatible enough to maintain its performance on mobile devices, be sure that it lags with the mobile version feature.

A mobile-friendly website performs the exact way it does on a laptop or a desktop device.

Did you know? 52% of users are less likely to connect with a business website that isn't mobile-friendly.

It means more than half the mobile users globally will step aside from using your website if they face issues operating it on small screens.

Google strictly recommends optimizing a website as it considers mobile-friendliness as one of the critical factors. The resulting consequences can be against the site's ranking and overall growth if we fail to achieve it.

Want to check whether your site is mobile-friendly or not? Then, you can take the help of Google's online tool to check whether your site is responding to the small screens.

As it needs technical involvement, you can take the help of professional web design services to optimize your website.

6. Security Issues

Identity theft is one of the rising concerns and an ache for site owners to tackle this issue.

Compromise in the website's security layer encourages cyber criminals or hackers to breach the site easily and steal personal information for illegal use.

Gartner survey report states that cyberattacks could probably increase to 45% by the end of 2025 because around 96% of websites still use outdated security protocols even after the rollout of the latest security patches in the market.

Every user is most concerned about their credentials and is in no way ready to negotiate with them. Therefore, they never prefer a website that emphasizes security matters and steps back from sharing any information with the site.

To restrain a website from getting prone to cyber threats, Google mandates site admins to install SSL certificates that securely encrypt all the communication between the user and a website. Additionally, the search giant strongly recommends using HTTPS over HTTP as the data transfer protocol to enhance security during data transmission between the user and a website.

7. Compromised Image Quality

Images have the potential to give a visual idea about a particular topic where the textual content fails. Therefore, we use them to connect them with the user's emotions and provide scope for a comprehensive understanding of a topic.

Did you know? 90% of the content we get from a website transmits to the brain through a visual format.

In this case, the graphics content creators need to maintain the picture quality because compromises in the properties become counterintuitive for users.

A poor image gives a blurred view to the viewers because of the low pixel density. While handling site load problems, we optimize the media resources to enhance the load time. It is where we commit a mistake. While reducing the file size, we forget to check the image quality, which we shouldn't do.

While placing an image for your website, keep these few things in mind:

• First, it should be relevant to portray the exact purpose instead of conflicting user emotions.
• There should be no compromise on the picture quality. It pinches the user's eyes and seeks extra effort to perceive it, which is not good from the user experience standpoint.
• Add alternate text (Alt text tag in HTML) to give a one-liner description of the picture. This description will be helpful to users when the browser fails to load the image.

8. Unclear Business Information & Poor Customer Support

For newcomers, contact information is the primary source they search on a website to communicate with the business. It can be through inquiry forms, emails, contact numbers, and addresses.

Then where is the problem? It lies in the incomplete stuff that breaks the user's interest to transact further, as they feel your business to be unauthentic.

Inactive live chats are also a matter of concern that represents poor customer support that irritates users the most.

Did you know? 69% of customers stop their deals with a website that provides uncomfortable customer service. On the other hand, improved customer support attracts 86% of users to do repurchases, and 97% of the users spread the positive image of your website through word-of-mouth.

To resolve this issue, ensure that your website is transparent enough to showcase all the information, including possible FAQs that most users put in their queries. 

Besides that, you should have dedicated call support 24 × 7 to address user issues. It will boost the relationship between the users and your business, which can drive your conversion rate.

Above are some problems that most website design and development companies find when they audit a website and call for necessary actions to implement directly.

Unfortunately, failing to address the issues can become a critical challenge for user experience, and Google is there to reward you for these mistakes.

Conclusion

The more difficulties a website contains, the more harmful it is for SEO, user experience, and conversion simultaneously. 

It's crucial to sort out these mistakes and keep your website up-to-date, which tends the users to spend more time with the interface and get the most out of it. 

If you feel that you can't match the requirements to address any issues, you can take instant help from a website development company. They will be able to help you achieve your business goals.