Integrate chat and messaging services to your eCommerce website with the help of Prestashop social messenger addon by Knowband. Easily, effortlessly incorporate social messenger on your store and provide personalized chat support services to your customers. Whenever a user faces any issue while checking any product or service on the store, they can immediately ask for help from the support professionals through live chat module.  Let us understand more about this Messenger live chat module with the list of features and benefits.

Features of Prestashop messenger chat module for Prestashop store

1. Prestashop social messenger addon features live chat support on your website allowing e-merchants and customers to communicate with each through Facebook messenger services.

2. Prestashop facebook messenger integration addon gives an effortless means to store users to get in touch with the brand through their Facebook page.

3. Enabling and disabling the functionality of Prestashop messenger chat module is simple without any coding efforts.

4. Prestashop facebook messenger integration gives an option to set the chat window theme and the messenger icon color using the color picker tool at the backend.

5. For integrating Facebook messenger services, the admin has to set the Facebook App ID and Facebook page ID to setup Prestashop facebook messenger integration for the store.

6. The compatibility feature of Prestashop social messenger addon works with multiple stores and languages.

7. With Prestashop messenger chat module, admin can change the logged in and logged out message which is displayed on the frontend to the site users.  

8. The greeting message delay time (in seconds) can be set from the backend of Facebook messenger and live chat addon.

9. The live chat support added using Prestashop social messenger addon can be shown to selected pages of the store.

10. Your customers can make different settings for Messenger Chat Window like Turn Off Messages and Mute Conversation on their end from the same site window.

Merchant Benefits of Prestashop messenger chat module for Prestashop store

1. Knowband's Messenger live chat module offers a clean way to interact with your customers and increase their engagement with the website.

2. By sorting the customer doubts, e-merchants can boost the potential sales and revenues for the store.

3. Prestashop social live chat support plugin equally benefits customers and store retailers.

4. By offering a 24*7 live chat support using Messenger live chat module, admin can gain customer trust and loyalty for their online brand.

 Watch video tutorial for Prestashop social messenger

Get more help on install and configuration with Prestashop live chat support addon User Manual Click here for Admin demo and Front demo
For more related queries and customization requests, ask us at support@knowband.com. You can also buy Prestashop Social Messenger Addon