One of the most common communication methods in organizations is often email, meaning a secure business email is essential. The good news is that it is not difficult for managed services providers (MSPs) to offer this service. However, there are a few things to keep in mind when ensuring the security of messages.

Continuity of Services

If a server goes down, an organization’s operations might be interrupted, and that can result in lost revenue and time. The right solution should offer business continuity so messages can be sent at any time of day or night, even if a server goes down. Providing this solution is a way for an MSP to maximize value. It often does not cost extra to add this feature as an offering.

If a server goes down, important messages can go missing. Unfortunately, many companies rely on past ones as records of important information. And in some cases, the regulations determine how long they must keep messages. If there is a large amount of communication, the emails may take up plenty of room. A secure solution should allow messages to be archived for as long as a client needs. To achieve security, the emails should be encrypted. It’s a good idea to work with each customer to determine how long they need messages kept for.

Choosing an Affordable Solution

While email security is critical for any MSP to offer, it also needs to come at an affordable price. With a vendor that offers lower cost, it is possible to carve out a larger profit margin. Then you can grow your company. That’s because when you are bringing in more profits, you can offer more comprehensive solutions. Look for vendors who can collaborate with you to help grow your company.

Protection Against Cyberattacks

One of the most vital MSP solutions includes having a method of filtering cyberattacks. A good email security program will keep inboxes safe while reducing the money that MSPs spend on managing potential threats. Phishing attacks are becoming more common. These include email compromise, spear phishing, spoofing, and impersonation. Unfortunately, email is a perfect opportunity for many attackers, and attacks can begin through malicious ones.

At first glance, they might look like they are from reputable organizations, such as banks or trusted contacts. However, they can encourage people to download malicious software. Other messages lure users into sharing their personal information with the attackers. That might include passwords or banking information. Because of the danger of phishing emails, it’s essential to choose the right vendors. Some only offer protection for an extra fee. However, MSPs may want to choose a solution that offers anti-phishing protection from the start. That adds value to your offerings.

Having Better Control

As an MSP, you may need to put certain policies in place to protect your clients and end-users. However, users also want to be able to control the flow of messages. To give them this measure of control, consider looking for solutions that offer monitoring tools and better visibility.

Also, Read- Why Should Business Enterprises Opt For Email Security Solutions?