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How is Usability Testing Done?

Anderson Gomes1129 09-Jul-2019

A lot of people have the desire to know how usability testing is carried out. This article will unfold how usability testing is done in a straight forward way. Read it carefully. It contains a substantial gist!

Whether you want to test your website, mobile application, or any other software stuff, usability testing is vital.

The Top 6 Ways on how to do Usability Testing

1.    Create a Prototype or a Product to Test: For user experience purposes, you need to come up with your product for testing. Coming up with a prototype is the first step in usability testing. This is highly important. It can be your site that has issues to do with poor loading, maybe it doesn’t respond to particular devices, or it could be an application that you want to test via different gadgets.  The aim of doing this is to test its functionality to different users. If you are not experienced in creating a prototype or a product test, you should consider hiring a professional who will do this work for you.

2.    Jotting down a plan should be the second step: Coming up with a written plan should be your next step. In this stage, you should ask yourself two main questions. How will you gauge the results? And what is the essence of Usability testing of your product? This will help you hit your target of usability testing and narrowing down your scope in a particular manner.  Check on this when you are doing usability testing.

•    Pinpointing areas that are most important or mean so much to your users.
•    Offering solutions to common obstacles
•    Doing comprehensive research is needed

Let the users understand what your product entails. At the end of this stage, it should meet specifically conversion optimization.

3.    Recruiting test participants: This stage focuses on hiring the right test participants for your usability testing. We advise hiring professionals or experts who will correctly do this task.

4.    Perform the test: Usability testing have various kinds of formats. You can opt to act as a moderator during the process and helping the test team via the process.

5.    Documenting the test results is our fifth stage: This need to be done in the following ways:
•    Coming up with a written spreadsheet.
•    Recordings of audios
•    Video recordings and screen grabs
•    Surveys and responses filled by participants
•    Calculations of percentage rates
•    Calculations of error percentage rates

Based on the above information, you need to come up with the following…
•    The background of the prototype; this encapsulates the demographic profile of the people, and what the test was aiming to accomplish.
•    Methodology of testing
•    Results test in the form of diagrams, numbers, or percentages.
•    Recommendations and findings
•    Potential solutions summary

6.    Enhancing performance and correcting the issues should be the last step: This step is very crucial since you should enhance the user experience, solving the problem, and addressing bugs.

Wrapping Up
This article has unfolded how usability testing is done in a precise way. Don’t hesitate to do usability testing for your software, app, or site. It will definitely help your users to use your product in a special manner.


Updated 09-Jul-2019

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