HP laptops are considered of great quality and produce reliable outputs. But as and when you use the laptop, certain errors start arising out of nowhere. One such error is black screen error and it arises usually after Windows update. You can talk to the technicians about this problem and they will suggest you the most appropriate solution via HP Laptop Support Number. You can also use the troubleshooting methods given in this guide.

• Hard Reset your Laptop

The faulty hardware can also cause the black screen error and you should remove the hardware from your laptop to fix the error as follows:

1. Turn off the laptop and remove all the attached devices such as power, hard drives, battery, and others.

2. Press the power button for 60 seconds continuously and release it.

3. Put the battery inside and plug the charger but don’t plug anything else.

4. Now boot your laptop to check if it works.

Restart the explorer.exe process

In case the explorer.exe process has been closed; you might face black screen error. This process manages the desktop, taskbar, etc. on your laptop. So, if it gets closed, the desktop and taskbar will become invisible, hence the screen will become black.

1. Press the Ctrl, Shift and Esc keys together to initiate the Task Manager.

2. Next, click on the Details Tab and move down to the explorer.exe process.

3. End the process by selecting explorer.exe and click ‘End Task’.

4. Restart the HP laptop and check if the error got fixed.

• Update the Graphics Driver

Black screen error can also be caused when there is missing or outdated graphics driver, so first of all, verify that the graphics driver in your laptop is up to date, if not, update them all. You can use two methods to update graphics driver-manually or automatically.

You can manually look for the latest version of your graphics driver from the manufacturer and download and install it in your system.

If you are not comfortable doing this manually, you can use the software for the automatic process. Dial the HP Support Phone Number if you have any issues or problems.

Disable Fast Startup

Disabling fast startup can fix the black screen error and it can be done as follows:

1. Go to Control Panel and click on ‘Power Options’.

2. Next, select the option ‘What power buttons do’.

3. Click on the option ‘Change settings that are currently unavailable.

4. Uncheck Turn on fast startup and then click ‘Save changes.

Undo Recent Changes

The black screen error can also arise when you have installed Windows or any other program in your device. if you think this is the case, you can undo all the changes you have recently made in your laptop as that may fix the black screen error.

This is how you can try fixing the black screen error with your HP laptop. HP Customer Support Number is another option from where you can acquire help to fix this error. The technical staff is well-qualified, certified and has the appropriate knowledge of fixing the issues instantly.