Uber Eats is introducing an AI assistant powered by Google.
Uber Eats will launch an AI chatbot later this year to assist consumers in finding offers and placing orders across the app.
Uber's AI assistant will be driven by Google's PaLM language model, which also powers Google's ChatGPT competitor, the Bard. Furthermore, the assistant will sift through the data of a massive catalogue of over 900,000 merchants.
Uber is launching an AI chatbot to help customers save time and effort by eliminating the need to scroll through stores and menus. The chatbot will help users find the best offers and reorder their favorite meals later this year. Uber plans to add new features in the future, such as planning meals, finding grocery offers, and ordering ingredients for recipes. Users can make specific requests, and the chatbot will suggest stores and dishes that meet their requirements. The chatbot can also show restaurants with both pizza and wings, recommend gluten-free breakfast recipes, or offer dishes under price delivered in the time of the customer's convenience. The AI chatbot will be available later this year to users in the US, UK, Australia, and Canada. Instacart, a grocery delivery and pickup service in the US, has also launched a similar AI chatbot called "Ask Instacart," powered by OpenAI's ChatGPT, which provides personalized shopping recommendations and answers customer queries.