Comcast's Xfinity reports unauthorised access to its internal system.
A recent security incident at Xfinity, affecting usernames, passwords, and potentially more, has sparked concerns among its customer base. While the incident was patched quickly, sensitive information may have been accessed by unauthorized individuals. Here's a breakdown of the situation:
Key Highlights:
- Dates: Unauthorized access occurred between October 16th and 19th, 2023.
- Affected Data: Usernames, hashed passwords, and "for some customers," names, contact information, last four digits of social security numbers, dates of birth, and/or secret questions and answers.
- Action Taken: Xfinity patched the vulnerability, alerted law enforcement, and is offering password resets and encouraging two-factor authentication.
Detailed Breakdown:
Vulnerability Exploited: The breach stemmed from a vulnerability in Citrix software, which Xfinity uses. Although patched, the vulnerability allowed access for a short period.
Scope of Impact: The full extent of the breach is still under investigation. While usernames and hashed passwords were accessed, the exposure of additional customer information may vary.
Company Response: Xfinity has notified federal law enforcement and continues data analysis. They are automatically prompting password changes and urging customers to adopt two-factor authentication.
Additional Information: Xfinity has not confirmed any public data leaks or targeted attacks against customers. The company's incident response team can be reached for further information and support.
What to Do: Remain vigilant, change your Xfinity password immediately, and consider enabling two-factor authentication for an extra layer of security. Keep yourself updated through official Xfinity channels.
Remember: While the risk of immediate harm appears low, data breaches can have long-term consequences. Staying informed and taking proactive steps to safeguard your information is crucial.